It was my 7th year at Glidewell when a friend’s question altered not just my career…but the entire trajectory of Glidewell itself. We were reaching out to our customers, offering a quote for umbrella liability coverage. My friend’s (Chuck) response was, “Whatever Paul recommends, I’ll do…I trust ...

“If you say I need an umbrella policy, Paul, I will buy one, I trust you completely.” Those words changed the trajectory of my career, and the future of Glidewell…in particular, these two words; were “need” and “trust”. Until my close friend, Chuck, made that statement to me, I believed it ...